FAQ

You have a question ? The answer is right there ↓

(If it's not, you might find it in the Terms and Conditions.
You can always hit me up with a message, I'll answer with pleasure!)

I've never studied French, can I do conversation?

To dive into conversations, you’ll need at least an A2 level in French. This way, we can actually chat and not just play charades. If you’re still at the beginning, don’t worry. We can get you talking in no time with private lessons!

I did/do not enjoy languages at school. Will I enjoy it now?

Well, I didn't either !

School make languages feel like an abstract concept, far from what you would ever need.

This is different.

We’ll focus on what you need, turning learning into something real and relevant to your life.

I've done French before, but I don't really know what my level is, is it a problem?

Absolutely not! Before starting your French journey, I'll assess your level during the free consultation/test. You'll tell me all about your past experiences and we'll find the right thing for you !

Do you offer group classes?

Not yet, but stay tuned for group options in the future :)

I don't speak English very well, can I talk to you in another language ?

Absolutely! If you speak Spanish, Italian, or Bulgarian, feel free to use it.

I've never done private classes before, I feel intimidated. What should I expect?

No need to be nervous! My classes are all about creating a relaxed, friendly environment where you can be yourself.

We’ll chat, laugh, and learn at your pace.

Think of it as hanging out with a friend who’s really into languages and happens to have the skills to help you reach your goals.

Do I need to pay for my lessons upfront?

Yes, lessons only start once the payment for your chosen lesson package is received

How can I pay for my product ?

The payment is made online with a bank card or through bank transfer.

Are the training materials included?

Yes, purchasing a lesson pack implies receiving resources, and homework necessary for you to improve.

Conversation packs do not include homework.

Can I postpone a lesson?

Yes, if you request a postponement at least 24 hours in advance.

Requests made less than 24 hours before the lesson (outside of Saturday and Sunday) will result in the lesson being considered completed.

What happens if I'm late to a lesson?

If you're late, I'll wait for you for 15 minutes. The lost time won’t be made up.

If you're more than 15 minutes late, the lesson is considered completed.

What is your cancellation policy?

Cancellations are possible 48 hours before your lesson.

If you can’t attend and haven’t arranged a postponement, the lesson will be marked as completed with no refund or reduction.

How long do I have to use my course pack?

Packages are valid for a limited period from the date of purchasing/payment:
10-lesson package : 3 months
10-conversation package : 3 months
Individual lessons : for the ongoing month

Children’s lessons : for the ongoing month
Packs are individually attributed and not shareable.