Last updated: 22 June 2026
This Privacy Policy explains how FRENSKIZI EOOD / ФРЕНСКИЗИ ЕООД ("Provider", "we", "us", or "our") collects, uses, stores, and protects personal data through the website www.speakfluench.com and in connection with our French language teaching services.
We are committed to protecting your privacy and complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Bulgarian Personal Data Protection Act, and other applicable privacy laws.
The data controller responsible for processing your personal data is:
FRENSKIZI EOOD / ФРЕНСКИЗИ ЕООД
Company Registration Number: 207750280
Registered Address:
126A Boulevard Vasil Levski
1505 Sofia
Bulgaria
Representative:
Romane Aurélie Chiarappa Billot
Email:
romane@speakfluench.com
Website:
https://www.speakfluench.com
Depending on your interactions with us, we may collect the following categories of personal data:
First name and last name
Email address
Information provided through contact forms
Information provided during consultations
Information related to lesson participation
Testimonials voluntarily submitted by you
Photographs voluntarily provided by you for testimonial purposes
Where you have provided explicit consent, we may record online sessions. Recordings are limited to the teacher's camera and instructional content. Student images and video are not intentionally recorded unless explicitly agreed beforehand.
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Website usage data
Cookie identifiers
Analytics information
We collect personal data through:
Website contact forms
Newsletter subscription forms
Free workbook download forms
Consultation booking forms
Lesson registration forms
Email communications
Zoom sessions
Calendly bookings
Cookies and analytics technologies
To support lesson follow-up, we may use artificial intelligence ("AI") features provided exclusively by Notion AI.
These tools may process information relating to lesson content, learning objectives, vocabulary, grammar topics, and notes created during lessons. We do not use AI tools to make automated decisions that produce legal or similarly significant effects concerning students.
The use of such tools is limited to automatic note taking and invoice management.
We process personal data to:
Schedule and conduct lessons
Organize conversation groups
Deliver digital products
Respond to inquiries
Manage customer relationships
We use personal data to communicate with prospective and existing students.
We send newsletters, educational content, and updates where consent has been provided.
You may withdraw your consent at any time by clicking the unsubscribe link or contacting us.
We may publish testimonials, photographs, and success stories only with your consent.
We record sessions only where explicit consent has been obtained.
We use analytics tools to understand how visitors use our website and improve our services.
Our services may be provided to children from the age of 7.
Where required by applicable law, parental or guardian consent must be obtained before collecting personal data from children.
Parents or guardians may contact us at any time regarding the processing of a child's personal data.
Our website uses cookies and similar technologies.
Cookies help us:
Operate the website
Remember preferences
Measure website traffic
Improve website performance
Analyze visitor behavior
Cookies may be placed by us or by third-party providers such as:
Podia
Google Analytics
Stripe
Calendly
Zoom
Tally
Where required by law, non-essential cookies are only placed after your consent.
You may manage cookie preferences through your browser settings or our cookie consent tool.
We use trusted third-party providers to operate our business, including:
Podia (website hosting, digital products, email marketing)
Google Analytics (analytics)
Calendly (appointment scheduling)
Zoom (online lessons and meetings)
Stripe (payment processing)
Tally (contact forms)
Google Calendar (scheduling)
Notion (students database, invoice edition)
These providers process personal data on our behalf or as independent controllers where applicable.
Some of our service providers may process personal data outside the European Economic Area (EEA), including in the United States.
Where personal data is transferred internationally, we implement appropriate safeguards, including:
European Commission Standard Contractual Clauses;
Adequacy decisions where available;
Additional contractual and technical safeguards where appropriate.
We retain personal data only as long as necessary for the purposes described in this Privacy Policy.
Retention periods generally include:
Retained for 2 years after the last interaction.
Retained for 2 years after the inquiry.
Retained until consent is withdrawn or until no longer necessary for the purpose for which consent was provided.
Retained for up to 2 years after recording unless consent is withdrawn earlier.
Retained until unsubscribe or automatically deleted after 1 year of inactivity.
Invoices and legally required accounting records are retained for 10 years or such longer period as required by Bulgarian law.
You have the right to:
Access your personal data;
Rectify inaccurate data;
Erase your data ("right to be forgotten");
Restrict processing;
Object to processing;
Withdraw consent at any time;
Receive your data in a portable format;
Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact:
We implement appropriate technical and organizational measures to protect personal data against:
Unauthorized access;
Accidental loss;
Misuse;
Disclosure;
Alteration;
Destruction.
However, no online system can guarantee absolute security.
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised "Last Updated" date.
If you have questions about this Privacy Policy or the processing of your personal data, please contact:
FRENSKIZI EOOD / ФРЕНСКИЗИ ЕООД
126A Boulevard Vasil Levski
1505 Sofia
Bulgaria
Email:
romane@speakfluench.com
Website:
https://www.speakfluench.com